2,333 institutions tracked · 36 scored institutions · expanded methodology rolling out later in 2026
Is your bank one of America's most complained-about?
We cross-referenced 12 independent federal data sources across 2,333 US financial institutions — complaint rates, enforcement actions, fair lending data, AML penalties, and consumer narrative analysis. Not Yelp reviews. Formal government records on permanent public file. Search yours below.
Search your bank, card issuer, or lender
Try: Chase · Wells Fargo · Capital One · Bank of America · Synchrony
See how your bank, card issuer, or lender ranks against every other institution in the dataset — adjusted for size, so the comparison is fair.
Search now ↓Step 2Browse the full rankings to find which institutions have the lowest complaint rates in your product category — so you know your alternatives before you decide.
View rankings →Step 3Switching banks takes about 2 hours of active effort spread over 10 days. Our step-by-step guide walks you through every action — direct debits, salary, and all.
Read the guide →Found a worrying score?
Switching banks takes about 2 hours.
Most people think it's a week of paperwork.
Direct debits move one at a time. Your salary redirects in one pay cycle. You run both accounts in parallel for 30 days, then close the old one. We've written a step-by-step guide that walks you through exactly this.
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