2,333 institutions tracked · 36 scored institutions · expanded methodology rolling out later in 2026

Is your bank one of America's most complained-about?

We cross-referenced 12 independent federal data sources across 2,333 US financial institutions — complaint rates, enforcement actions, fair lending data, AML penalties, and consumer narrative analysis. Not Yelp reviews. Formal government records on permanent public file. Search yours below.

Search your bank, card issuer, or lender

Try: Chase · Wells Fargo · Capital One · Bank of America · Synchrony

Step 1
Find My Bank's Score

See how your bank, card issuer, or lender ranks against every other institution in the dataset — adjusted for size, so the comparison is fair.

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Step 2
See Who Performs Better

Browse the full rankings to find which institutions have the lowest complaint rates in your product category — so you know your alternatives before you decide.

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Step 3
Switch Without the Hassle

Switching banks takes about 2 hours of active effort spread over 10 days. Our step-by-step guide walks you through every action — direct debits, salary, and all.

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Found a worrying score?

Switching banks takes about 2 hours.
Most people think it's a week of paperwork.

Direct debits move one at a time. Your salary redirects in one pay cycle. You run both accounts in parallel for 30 days, then close the old one. We've written a step-by-step guide that walks you through exactly this.

How to switch without the hassle →

Free · No sign-up required

Rate = CFPB complaints / estimated customers × 1,000 — Source: CFPB + FDIC BankFind

Data last updated: May 15, 2026

Data sourced from the CFPB Consumer Complaint Database and FDIC BankFind. Rates normalised per 1,000 estimated customers. Methodology · About · Data · Contact

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