Cookie Policy
Last updated: April 2026 · Operated by No Sleep Studios Ltd
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site. Some cookies are essential for the site to work; others are optional and require your consent under UK GDPR.
Cookies we use
ComplaintRate uses a small number of cookies. We do not use advertising cookies or sell data to third-party advertisers.
Strictly Necessary (no consent required)
cr_cookie_consent
Functional
Remembers your cookie consent choice so we don't ask again
Expires: 1 year
Session cookies
Functional
Maintain basic site functionality during your visit
Expires: Session (deleted when browser closes)
Analytics (consent required)
_ga, _ga_*
Analytics — Google Analytics 4
Understand how visitors use the site: pages viewed, time spent, approximate location. No personally identifiable information is shared with Google.
Expires: Up to 2 years
Analytics cookies are only set if you accept them via our cookie banner. You can change your preference at any time — see “Managing your choices” below.
Cookies we do NOT use
We do not use:
- Advertising or tracking cookies
- Social media tracking pixels
- Cookies that follow you across other websites
- Cookies that share your data with advertisers
Managing your choices
When you first visit ComplaintRate, our cookie banner asks for your consent to analytics cookies. You can accept or decline at that point.
You can also control cookies directly in your browser settings:
Note: disabling strictly necessary cookies may affect site functionality.
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or applicable law. The “last updated” date at the top of this page will reflect any changes.
See also: Privacy Policy · Terms of Service · Contact us