CATHAY BANK
BANKNOT YET RATED
Not Yet Rated — insufficient data for a confidence-scored complaint rate.
CATHAY BANK is tracked across 19 federal data sources but does not yet have a confidence-scored complaint rate in the current snapshot. A normalised rate requires a matched FDIC deposit denominator (or equivalent customer-count proxy) and sufficient complaint volume — this institution does not currently meet both criteria.
The complaint volume, enforcement record, and financial health indicators below reflect real federal data. Methodology expansion for non-depository institutions is rolling out in Q2 2026.
TOTAL COMPLAINTS
113
RESOLUTION QUALITY
0/100
Federal data sources
CFPB↗OCC↗FDIC↗FTC↗Independent analysis · not affiliated with any government agencyComplaint Profile
Total complaints (2011–2025)Total complaints filed with the CFPB since 2011.113
Timely response rate% of CFPB complaints answered within the required timeframe. Below 90% indicates the institution is failing basic regulatory obligations.—
Normalised complaint rate per 1,000 customers is not currently available for this institution. Methodology expansion for non-depository institutions rolling out Q2 2026.
Regulatory Enforcement Record
OCC (Office of the Comptroller)
Federal Reserve
CFPB (Consumer Financial)
FinCEN (Anti-money laundering)
FTC (Federal Trade Commission)
HUD (Mortgage Review Board)
GSE Suspension
○ No enforcement actions found across 7 federal agencies. Grey dots indicate no formal regulatory action on record.
Financial Health Indicators
Call Report financial data not available for this institution. This data covers the 59 largest institutions in our database.
HMDA Mortgage Fair Lending· 2023
Mortgage denial rateOverall mortgage application denial rate. Source: FFIEC HMDA data.9.5%
Denial rate — White applicants9.5%
Denial rate — Black applicants9.5%
Denial rate — Hispanic applicants9.5%
Racial disparity indexBlack applicant denial rate divided by White applicant denial rate. 1.0 = equal treatment. Above 1.5 = significant disparity flagged in fair lending research.1.00×✓ near parity
Based on 2,173 mortgage applications· FFIEC HMDA 2023
Top Complaint Categories
Category breakdown requires a minimum complaint volume. Not available for this institution.
Risk Flags
✓ No risk flags identified across 21 data sources. This institution has no recorded government bailouts, regulatory enforcement, GSE suspensions, or federal litigation.
Data Sources Used (23 Layers)
●CFPB Complaints
●OCC Enforcement
●Fed Enforcement
●CFPB Enforcement
●FinCEN / AML
●FDIC Failures
●HMDA Denial Rates
●CRA Rating
●TARP Bailout
●Call Report (NCO/T1)
●DFAST Stress Test
●FTC Enforcement
●HUD MRB
●GSE Suspension
Green = data available for this institution. Grey = source exists but no data for this institution in that category.
FULL DATA BREAKDOWN
HMDA DENIAL RATE% of mortgage applications denied under Home Mortgage Disclosure Act data.
9.5%
Mortgage applications denied
Source: FFIEC HMDA →RACIAL DISPARITY INDEXRatio of denial rates for non-white vs white applicants.
1.00×
Non-white vs white denial ratio
Source: FFIEC HMDA →Data from CFPB, OCC, Federal Reserve, FDIC, FinCEN, DOJ, FHFA, HUD, US Treasury, FFIEC and FTC public records. Complaint rates normalised per 1,000 estimated customers. Not financial advice. Methodology › · Privacy ›