COMPLAINTRATEINSTITUTIONSUBS BANK USA

UBS BANK USA

BANK
Data last verified: April 2026 snapshot|19 federal data sources|Methodology ›
NOT YET RATED

Not Yet Rated — insufficient data for a confidence-scored complaint rate.

UBS BANK USA is tracked across 19 federal data sources but does not yet have a confidence-scored complaint rate in the current snapshot. A normalised rate requires a matched FDIC deposit denominator (or equivalent customer-count proxy) and sufficient complaint volume — this institution does not currently meet both criteria.

The complaint volume, enforcement record, and financial health indicators below reflect real federal data. Methodology expansion for non-depository institutions is rolling out in Q2 2026.

TOTAL COMPLAINTS
114
RESOLUTION QUALITY
8/100
1 / 6 AGENCIES
Federal Consensus ScoreNumber of the 6 tracked federal agencies (OCC, CFPB, Federal Reserve, FTC, DOJ, NCUA) that have independently flagged this institution with a formal enforcement action.
Federal data sources
CFPBOCCFDICFTCIndependent analysis · not affiliated with any government agency
Complaint Profile
Total complaints (2011–2025)Total complaints filed with the CFPB since 2011.114
Timely response rate% of CFPB complaints answered within the required timeframe. Below 90% indicates the institution is failing basic regulatory obligations.
Normalised complaint rate per 1,000 customers is not currently available for this institution. Methodology expansion for non-depository institutions rolling out Q2 2026.
Regulatory Enforcement Record
OCC (Office of the Comptroller)Formal Agreement
Federal Reserve
CFPB (Consumer Financial)
FinCEN (Anti-money laundering)
FTC (Federal Trade Commission)
HUD (Mortgage Review Board)
GSE Suspension
● Red dot = active or recent enforcement action by that federal agency. This means regulators found systemic problems serious enough to take formal action.
Financial Health Indicators
Call Report financial data not available for this institution. This data covers the 59 largest institutions in our database.
HMDA Mortgage Fair Lending· 2023
Mortgage denial rateOverall mortgage application denial rate. Source: FFIEC HMDA data.7.2%
Denial rate — White applicants9.9%
Denial rate — Black applicants14.3%
Denial rate — Hispanic applicants7.2%
Racial disparity indexBlack applicant denial rate divided by White applicant denial rate. 1.0 = equal treatment. Above 1.5 = significant disparity flagged in fair lending research.1.44×↑ moderate disparity
Based on 1,825 mortgage applications· FFIEC HMDA 2023
Top Complaint Categories
Category breakdown requires a minimum complaint volume. Not available for this institution.
Risk Flags
Data Sources Used (23 Layers)
CFPB Complaints
OCC Enforcement
Fed Enforcement
CFPB Enforcement
FinCEN / AML
FDIC Failures
HMDA Denial Rates
CRA Rating
TARP Bailout
Call Report (NCO/T1)
DFAST Stress Test
FTC Enforcement
HUD MRB
GSE Suspension
Green = data available for this institution. Grey = source exists but no data for this institution in that category.
FULL DATA BREAKDOWN
TOTAL COMPLAINTS
114
2011–2025 · CFPB database
Source: CFPB →
HMDA DENIAL RATE% of mortgage applications denied under Home Mortgage Disclosure Act data.
7.2%
Mortgage applications denied
Source: FFIEC HMDA →
RACIAL DISPARITY INDEXRatio of denial rates for non-white vs white applicants.
1.44×
Non-white vs white denial ratio
Source: FFIEC HMDA →
RESOLUTION QUALITY
8/100
Response quality score · CFPB
Source: CFPB →
Data from CFPB, OCC, Federal Reserve, FDIC, FinCEN, DOJ, FHFA, HUD, US Treasury, FFIEC and FTC public records. Complaint rates normalised per 1,000 estimated customers. Not financial advice. Methodology › · Privacy ›