LOW RISK
↑ +29% vs 2024 (overall)
Overall0.45/1k·LOW RISK
Mortgage0.34/1k
The LOW RISK tier is computed from EVERBANK, NATIONAL ASSOCIATION's overall complaint rate across all eight CFPB-tracked product categories.
MORTGAGE · CFPB COMPLAINT RATE
EVERBANK, NATIONAL ASSOCIATION Mortgage
CFPB complaint rate for EVERBANK, NATIONAL ASSOCIATION's mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.
0.34
per 1,000 customers
LOW RISK
+0.23
vs Mortgage avg
94%
Worse than
1,263
Total complaints
97%
Timely response
How EVERBANK, NATIONAL ASSOCIATION compares — Mortgage
1.66/1k
0.47/1k
0.34/1k
0.33/1k
0.23/1k
0.23/1k
About EVERBANK, NATIONAL ASSOCIATION's mortgage complaints
EVERBANK, NATIONAL ASSOCIATION has a normalized CFPB mortgage complaint rate of 0.34 per 1,000 customers, rated LOW RISK.
The mortgage category average is 0.12 per 1,000 customers. EVERBANK, NATIONAL ASSOCIATION is 0.23 points above average. Read our methodology →
Other categories for EVERBANK, NATIONAL ASSOCIATION