⚠ Active Regulatory Enforcement Order

BANK OF AMERICA, NATIONAL ASSOCIATION is currently subject to active OCC or Federal Reserve enforcement actions. See full details →

LOW RISK
+34% vs 2024 (overall)
MORTGAGE · CFPB COMPLAINT RATE

BANK OF AMERICA, NATIONAL ASSOCIATION Mortgage

CFPB complaint rate for BANK OF AMERICA, NATIONAL ASSOCIATION's mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.

0.23

per 1,000 customers

LOW RISK

+0.11

vs Mortgage avg

87%

Worse than

48,157

Total complaints

98%

Timely response

How to switch to BANK OF AMERICA, NATIONAL ASSOCIATION

One of the lower complaint rates in this category

How BANK OF AMERICA, NATIONAL ASSOCIATION compares — Mortgage

BANK OF AMERICA, NATIONAL ASSOCIATION
0.23/1k

About BANK OF AMERICA, NATIONAL ASSOCIATION's mortgage complaints

BANK OF AMERICA, NATIONAL ASSOCIATION has a normalized CFPB mortgage complaint rate of 0.23 per 1,000 customers, rated LOW RISK.

The mortgage category average is 0.12 per 1,000 customers. BANK OF AMERICA, NATIONAL ASSOCIATION is 0.11 points above average. Read our methodology →

Other categories for BANK OF AMERICA, NATIONAL ASSOCIATION

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