The MODERATE tier is computed from BANK OF AMERICA, NATIONAL ASSOCIATION's overall complaint rate across all eight CFPB-tracked product categories.
BANK OF AMERICA, NATIONAL ASSOCIATION Mortgage
CFPB complaint rate for BANK OF AMERICA, NATIONAL ASSOCIATION's mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.
0.23
per 1,000 customers
+0.11
vs Mortgage avg
88%
Worse than
48,008
Total complaints
98%
Timely response
How BANK OF AMERICA, NATIONAL ASSOCIATION compares — Mortgage
About BANK OF AMERICA, NATIONAL ASSOCIATION's mortgage complaints
BANK OF AMERICA, NATIONAL ASSOCIATION has a normalized CFPB mortgage complaint rate of 0.23 per 1,000 customers, rated LOW RISK.
The mortgage category average is 0.12 per 1,000 customers. BANK OF AMERICA, NATIONAL ASSOCIATION is 0.11 points above average. Read our methodology →
Other categories for BANK OF AMERICA, NATIONAL ASSOCIATION