LOW RISK
↓ Improving vs 2024 (overall)
Overall0.20/1k·LOW RISK
Mortgage0.06/1k
The LOW RISK tier is computed from FIRST HORIZON BANK's overall complaint rate across all eight CFPB-tracked product categories.
MORTGAGE · CFPB COMPLAINT RATE
FIRST HORIZON BANK Mortgage
CFPB complaint rate for FIRST HORIZON BANK's mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.
0.06
per 1,000 estimated customers
LOW RISK
-0.06
vs Mortgage avg
52%
Worse than
386
Total complaints
99%
Timely response
How FIRST HORIZON BANK compares — Mortgage
1.66/1k
0.47/1k
0.34/1k
0.33/1k
0.23/1k
0.06/1k
About FIRST HORIZON BANK's mortgage complaints
FIRST HORIZON BANK has a normalized CFPB mortgage complaint rate of 0.06 per 1,000 estimated customers, rated LOW RISK.
The mortgage category average is 0.12 per 1,000 estimated customers. FIRST HORIZON BANK is 0.06 points below average. Read our methodology →
Other categories for FIRST HORIZON BANK