LOW RISK
↑ Worsening vs 2024 (overall)
Overall0.78/1k·MODERATE
Mortgage0.16/1k
The MODERATE tier is computed from U.S. BANCORP's overall complaint rate across all eight CFPB-tracked product categories.
MORTGAGE · CFPB COMPLAINT RATE
U.S. BANCORP Mortgage
CFPB complaint rate for U.S. BANCORP's mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.
0.16
per 1,000 estimated customers
LOW RISK
+0.05
vs Mortgage avg
79%
Worse than
8,572
Total complaints
99%
Timely response
How U.S. BANCORP compares — Mortgage
1.66/1k
0.47/1k
0.34/1k
0.33/1k
0.23/1k
0.16/1k
About U.S. BANCORP's mortgage complaints
U.S. BANCORP has a normalized CFPB mortgage complaint rate of 0.16 per 1,000 estimated customers, rated LOW RISK.
The mortgage category average is 0.12 per 1,000 estimated customers. U.S. BANCORP is 0.05 points above average. Read our methodology →
Other categories for U.S. BANCORP