LOW RISK

↑ +22% vs 2024 (overall)

Overall0.78/1k·MODERATE

Mortgage0.16/1k

The MODERATE tier is computed from U.S. BANCORP's overall complaint rate across all eight CFPB-tracked product categories.

MORTGAGE · CFPB COMPLAINT RATE

U.S. BANCORP Mortgage

CFPB complaint rate for U.S. BANCORP's mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.

0.16

per 1,000 customers

LOW RISK

+0.05

vs Mortgage avg

79%

Worse than

8,572

Total complaints

99%

Timely response

One of the lower complaint rates in this category

How U.S. BANCORP compares — Mortgage

1.66/1k

0.47/1k

0.34/1k

0.33/1k

0.23/1k

U.S. BANCORP

0.16/1k

About U.S. BANCORP's mortgage complaints

U.S. BANCORP has a normalized CFPB mortgage complaint rate of 0.16 per 1,000 customers, rated LOW RISK.

The mortgage category average is 0.12 per 1,000 customers. U.S. BANCORP is 0.05 points above average. Read our methodology →

Other categories for U.S. BANCORP