MORTGAGE · CFPB COMPLAINT RATE

POPULAR BANK Mortgage

CFPB complaint rate for POPULAR BANK's mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.

0.54

per 1,000 customers

Moderate

+0.52

vs National Average

99%

Worse than

654

Total Complaints

98%

Timely Response

How POPULAR BANK compares

6.78/1k

2.26/1k

1.73/1k

1.38/1k

0.83/1k

POPULAR BANK

0.54/1k

POPULAR BANK has a normalized CFPB mortgage complaint rate of 0.54 per 1,000 customers, rated Moderate.

The national average mortgage complaint rate is 0.02 per 1,000 customers. POPULAR BANK is 0.52 points above average. Read our methodology →

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