LOW RISK
Overall0.53/1k·MODERATE
Mortgage0.10/1k
The MODERATE tier is computed from POPULAR BANK's overall complaint rate across all eight CFPB-tracked product categories.
MORTGAGE · CFPB COMPLAINT RATE
POPULAR BANK Mortgage
CFPB complaint rate for POPULAR BANK's mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.
0.10
per 1,000 customers
LOW RISK
-0.01
vs Mortgage avg
73%
Worse than
121
Total complaints
99%
Timely response
How POPULAR BANK compares — Mortgage
1.66/1k
0.47/1k
0.34/1k
0.33/1k
0.23/1k
0.10/1k
About POPULAR BANK's mortgage complaints
POPULAR BANK has a normalized CFPB mortgage complaint rate of 0.10 per 1,000 customers, rated LOW RISK.
The mortgage category average is 0.12 per 1,000 customers. POPULAR BANK is 0.01 points below average. Read our methodology →
Other categories for POPULAR BANK