LOW RISK
Overall0.53/1k·MODERATE
Personal Loans0.06/1k
The MODERATE tier is computed from POPULAR BANK's overall complaint rate across all eight CFPB-tracked product categories.
PERSONAL LOANS · CFPB COMPLAINT RATE
POPULAR BANK Personal Loans
CFPB complaint rate for POPULAR BANK's personal loans products, normalized per 1,000 estimated customers using FDIC deposit data.
0.06
per 1,000 customers
LOW RISK
+0.03
vs Personal Loans avg
92%
Worse than
71
Total complaints
96%
Timely response
How POPULAR BANK compares — Personal Loans
0.21/1k
0.15/1k
0.06/1k
0.04/1k
0.04/1k
0.03/1k
About POPULAR BANK's personal loans complaints
POPULAR BANK has a normalized CFPB personal loans complaint rate of 0.06 per 1,000 customers, rated LOW RISK.
The personal loans category average is 0.02 per 1,000 customers. POPULAR BANK is 0.03 points above average. Read our methodology →
Other categories for POPULAR BANK