LOW RISK
↑ Worsening vs 2024 (overall)
Overall0.48/1k·LOW RISK
Mortgage0.06/1k
The LOW RISK tier is computed from KEYCORP's overall complaint rate across all eight CFPB-tracked product categories.
MORTGAGE · CFPB COMPLAINT RATE
KEYCORP Mortgage
CFPB complaint rate for KEYCORP's mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.
0.06
per 1,000 estimated customers
LOW RISK
-0.05
vs Mortgage avg
58%
Worse than
969
Total complaints
99%
Timely response
How KEYCORP compares — Mortgage
1.66/1k
0.47/1k
0.34/1k
0.33/1k
0.23/1k
0.06/1k
About KEYCORP's mortgage complaints
KEYCORP has a normalized CFPB mortgage complaint rate of 0.06 per 1,000 estimated customers, rated LOW RISK.
The mortgage category average is 0.12 per 1,000 estimated customers. KEYCORP is 0.05 points below average. Read our methodology →
Other categories for KEYCORP