LOW RISK

↑ +30% vs 2024 (overall)

Overall0.48/1k·LOW RISK

Debt Collection0.02/1k

The LOW RISK tier is computed from KEYCORP's overall complaint rate across all eight CFPB-tracked product categories.

DEBT COLLECTION · CFPB COMPLAINT RATE

KEYCORP Debt Collection

CFPB complaint rate for KEYCORP's debt collection products, normalized per 1,000 estimated customers using FDIC deposit data.

0.02

per 1,000 customers

LOW RISK

-0.16

vs Debt Collection avg

10%

Worse than

257

Total complaints

100%

Timely response

One of the lower complaint rates in this category

How KEYCORP compares — Debt Collection

1.47/1k

0.70/1k

0.32/1k

0.30/1k

0.16/1k

KEYCORP

0.02/1k

About KEYCORP's debt collection complaints

KEYCORP has a normalized CFPB debt collection complaint rate of 0.02 per 1,000 customers, rated LOW RISK.

The debt collection category average is 0.17 per 1,000 customers. KEYCORP is 0.16 points below average. Read our methodology →

Other categories for KEYCORP