LOW RISK
↑ +30% vs 2024 (overall)
Overall0.48/1k·LOW RISK
Checking & Savings0.21/1k
The LOW RISK tier is computed from KEYCORP's overall complaint rate across all eight CFPB-tracked product categories.
CHECKING & SAVINGS · CFPB COMPLAINT RATE
KEYCORP Checking & Savings
CFPB complaint rate for KEYCORP's checking & savings products, normalized per 1,000 estimated customers using FDIC deposit data.
0.21
per 1,000 customers
LOW RISK
+0.09
vs Checking & Savings avg
78%
Worse than
3,249
Total complaints
100%
Timely response
How KEYCORP compares — Checking & Savings
0.41/1k
0.37/1k
0.33/1k
0.30/1k
0.30/1k
0.21/1k
About KEYCORP's checking & savings complaints
KEYCORP has a normalized CFPB checking & savings complaint rate of 0.21 per 1,000 customers, rated LOW RISK.
The checking & savings category average is 0.12 per 1,000 customers. KEYCORP is 0.09 points above average. Read our methodology →
Other categories for KEYCORP