LOW RISK
↑ Worsening vs 2024 (overall)
Overall0.64/1k·MODERATE
Mortgage0.16/1k
The MODERATE tier is computed from PNC Bank N.A.'s overall complaint rate across all eight CFPB-tracked product categories.
MORTGAGE · CFPB COMPLAINT RATE
PNC Bank N.A. Mortgage
CFPB complaint rate for PNC Bank N.A.'s mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.
0.16
per 1,000 estimated customers
LOW RISK
+0.05
vs Mortgage avg
79%
Worse than
7,240
Total complaints
99%
Timely response
How PNC Bank N.A. compares — Mortgage
1.66/1k
0.47/1k
0.34/1k
0.33/1k
0.23/1k
0.16/1k
About PNC Bank N.A.'s mortgage complaints
PNC Bank N.A. has a normalized CFPB mortgage complaint rate of 0.16 per 1,000 estimated customers, rated LOW RISK.
The mortgage category average is 0.12 per 1,000 estimated customers. PNC Bank N.A. is 0.05 points above average. Read our methodology →
Other categories for PNC Bank N.A.