LOW RISK
↑ +27% vs 2024 (overall)
Overall0.64/1k·MODERATE
Debt Collection0.02/1k
The MODERATE tier is computed from PNC Bank N.A.'s overall complaint rate across all eight CFPB-tracked product categories.
DEBT COLLECTION · CFPB COMPLAINT RATE
PNC Bank N.A. Debt Collection
CFPB complaint rate for PNC Bank N.A.'s debt collection products, normalized per 1,000 estimated customers using FDIC deposit data.
0.02
per 1,000 customers
LOW RISK
-0.15
vs Debt Collection avg
14%
Worse than
873
Total complaints
100%
Timely response
How PNC Bank N.A. compares — Debt Collection
1.47/1k
0.70/1k
0.32/1k
0.30/1k
0.16/1k
0.02/1k
About PNC Bank N.A.'s debt collection complaints
PNC Bank N.A. has a normalized CFPB debt collection complaint rate of 0.02 per 1,000 customers, rated LOW RISK.
The debt collection category average is 0.17 per 1,000 customers. PNC Bank N.A. is 0.15 points below average. Read our methodology →
Other categories for PNC Bank N.A.