⚠ Active Regulatory Enforcement Order
TRUIST FINANCIAL CORPORATION is currently subject to active OCC or Federal Reserve enforcement actions. See full details →
LOW RISK
↑ +29% vs 2024 (overall)
MORTGAGE · CFPB COMPLAINT RATE
TRUIST FINANCIAL CORPORATION Mortgage
CFPB complaint rate for TRUIST FINANCIAL CORPORATION's mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.
0.07
per 1,000 customers
LOW RISK
-0.05
vs Mortgage avg
66%
Worse than
2,672
Total complaints
99%
Timely response
How TRUIST FINANCIAL CORPORATION compares — Mortgage
1.73/1k
0.49/1k
0.34/1k
0.33/1k
0.23/1k
0.07/1k
About TRUIST FINANCIAL CORPORATION's mortgage complaints
TRUIST FINANCIAL CORPORATION has a normalized CFPB mortgage complaint rate of 0.07 per 1,000 customers, rated LOW RISK.
The mortgage category average is 0.12 per 1,000 customers. TRUIST FINANCIAL CORPORATION is 0.05 points below average. Read our methodology →
Other categories for TRUIST FINANCIAL CORPORATION