LOW RISK
↑ +29% vs 2024 (overall)
Overall0.42/1k·LOW RISK
Mortgage0.06/1k
The LOW RISK tier is computed from TRUIST FINANCIAL CORPORATION's overall complaint rate across all eight CFPB-tracked product categories.
MORTGAGE · CFPB COMPLAINT RATE
TRUIST FINANCIAL CORPORATION Mortgage
CFPB complaint rate for TRUIST FINANCIAL CORPORATION's mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.
0.06
per 1,000 customers
LOW RISK
-0.05
vs Mortgage avg
60%
Worse than
2,648
Total complaints
99%
Timely response
How TRUIST FINANCIAL CORPORATION compares — Mortgage
1.66/1k
0.47/1k
0.34/1k
0.33/1k
0.23/1k
0.06/1k
About TRUIST FINANCIAL CORPORATION's mortgage complaints
TRUIST FINANCIAL CORPORATION has a normalized CFPB mortgage complaint rate of 0.06 per 1,000 customers, rated LOW RISK.
The mortgage category average is 0.12 per 1,000 customers. TRUIST FINANCIAL CORPORATION is 0.05 points below average. Read our methodology →
Other categories for TRUIST FINANCIAL CORPORATION