⚠ Active Regulatory Enforcement Order

TRUIST FINANCIAL CORPORATION is currently subject to active OCC or Federal Reserve enforcement actions. See full details →

LOW RISK

↑ +29% vs 2024 (overall)

DEBT COLLECTION · CFPB COMPLAINT RATE

TRUIST FINANCIAL CORPORATION Debt Collection

CFPB complaint rate for TRUIST FINANCIAL CORPORATION's debt collection products, normalized per 1,000 estimated customers using FDIC deposit data.

0.03

per 1,000 customers

LOW RISK

-0.18

vs Debt Collection avg

29%

Worse than

1,186

Total complaints

99%

Timely response

How to switch to TRUIST FINANCIAL CORPORATION →

One of the lower complaint rates in this category

How TRUIST FINANCIAL CORPORATION compares — Debt Collection

SYNCHRONY FINANCIAL

1.40/1k

BARCLAYS BANK DELAWARE

0.64/1k

CAPITAL ONE FINANCIAL CORPORATION

0.31/1k

ALLY FINANCIAL INC.

0.15/1k

FIRST NATIONAL BANK OF OMAHA

0.12/1k

TRUIST FINANCIAL CORPORATION

0.03/1k

About TRUIST FINANCIAL CORPORATION's debt collection complaints

TRUIST FINANCIAL CORPORATION has a normalized CFPB debt collection complaint rate of 0.03 per 1,000 customers, rated LOW RISK.

The debt collection category average is 0.21 per 1,000 customers. TRUIST FINANCIAL CORPORATION is 0.18 points below average. Read our methodology →

Other categories for TRUIST FINANCIAL CORPORATION

Credit Cards Mortgage Checking & Savings Personal Loans Student Loans Auto Loans Money Transfers Debt Collection

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