LOW RISK
+29% vs 2024 (overall)
Overall0.42/1k·LOW RISK
Checking & Savings0.22/1k

The LOW RISK tier is computed from TRUIST FINANCIAL CORPORATION's overall complaint rate across all eight CFPB-tracked product categories.

CHECKING & SAVINGS · CFPB COMPLAINT RATE

TRUIST FINANCIAL CORPORATION Checking & Savings

CFPB complaint rate for TRUIST FINANCIAL CORPORATION's checking & savings products, normalized per 1,000 estimated customers using FDIC deposit data.

0.22

per 1,000 customers

LOW RISK

+0.10

vs Checking & Savings avg

82%

Worse than

9,135

Total complaints

99%

Timely response

How to switch to TRUIST FINANCIAL CORPORATION

One of the lower complaint rates in this category

How TRUIST FINANCIAL CORPORATION compares — Checking & Savings

About TRUIST FINANCIAL CORPORATION's checking & savings complaints

TRUIST FINANCIAL CORPORATION has a normalized CFPB checking & savings complaint rate of 0.22 per 1,000 customers, rated LOW RISK.

The checking & savings category average is 0.12 per 1,000 customers. TRUIST FINANCIAL CORPORATION is 0.10 points above average. Read our methodology →

Other categories for TRUIST FINANCIAL CORPORATION

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