LOW RISK
↑ +30% vs 2024 (overall)
Overall1.10/1k·MODERATE
Auto Loans0.39/1k
The MODERATE tier is computed from ALLY FINANCIAL INC.'s overall complaint rate across all eight CFPB-tracked product categories.
AUTO LOANS · CFPB COMPLAINT RATE
ALLY FINANCIAL INC. Auto Loans
CFPB complaint rate for ALLY FINANCIAL INC.'s auto loans products, normalized per 1,000 estimated customers using FDIC deposit data.
0.39
per 1,000 customers
LOW RISK
+0.36
vs Auto Loans avg
97%
Worse than
5,986
Total complaints
100%
Timely response
How ALLY FINANCIAL INC. compares — Auto Loans
0.39/1k
0.08/1k
0.07/1k
0.04/1k
0.03/1k
0.03/1k
About ALLY FINANCIAL INC.'s auto loans complaints
ALLY FINANCIAL INC. has a normalized CFPB auto loans complaint rate of 0.39 per 1,000 customers, rated LOW RISK.
The auto loans category average is 0.02 per 1,000 customers. ALLY FINANCIAL INC. is 0.36 points above average. Read our methodology →
Other categories for ALLY FINANCIAL INC.