LOW RISK
↑ +30% vs 2024 (overall)
Overall1.10/1k·MODERATE
Personal Loans0.15/1k
The MODERATE tier is computed from ALLY FINANCIAL INC.'s overall complaint rate across all eight CFPB-tracked product categories.
PERSONAL LOANS · CFPB COMPLAINT RATE
ALLY FINANCIAL INC. Personal Loans
CFPB complaint rate for ALLY FINANCIAL INC.'s personal loans products, normalized per 1,000 estimated customers using FDIC deposit data.
0.15
per 1,000 customers
LOW RISK
+0.12
vs Personal Loans avg
95%
Worse than
2,292
Total complaints
100%
Timely response
How ALLY FINANCIAL INC. compares — Personal Loans
0.21/1k
0.15/1k
0.06/1k
0.04/1k
0.04/1k
0.03/1k
About ALLY FINANCIAL INC.'s personal loans complaints
ALLY FINANCIAL INC. has a normalized CFPB personal loans complaint rate of 0.15 per 1,000 customers, rated LOW RISK.
The personal loans category average is 0.02 per 1,000 customers. ALLY FINANCIAL INC. is 0.12 points above average. Read our methodology →
Other categories for ALLY FINANCIAL INC.