LOW RISK
↑ +30% vs 2024 (overall)
Overall1.10/1k·MODERATE
Checking & Savings0.27/1k
The MODERATE tier is computed from ALLY FINANCIAL INC.'s overall complaint rate across all eight CFPB-tracked product categories.
CHECKING & SAVINGS · CFPB COMPLAINT RATE
ALLY FINANCIAL INC. Checking & Savings
CFPB complaint rate for ALLY FINANCIAL INC.'s checking & savings products, normalized per 1,000 estimated customers using FDIC deposit data.
0.27
per 1,000 customers
LOW RISK
+0.15
vs Checking & Savings avg
87%
Worse than
4,166
Total complaints
100%
Timely response
How ALLY FINANCIAL INC. compares — Checking & Savings
0.41/1k
0.37/1k
0.33/1k
0.30/1k
0.30/1k
0.27/1k
About ALLY FINANCIAL INC.'s checking & savings complaints
ALLY FINANCIAL INC. has a normalized CFPB checking & savings complaint rate of 0.27 per 1,000 customers, rated LOW RISK.
The checking & savings category average is 0.12 per 1,000 customers. ALLY FINANCIAL INC. is 0.15 points above average. Read our methodology →
Other categories for ALLY FINANCIAL INC.