LOW RISK
↑ +13% vs 2024 (overall)
Overall0.52/1k·MODERATE
Money Transfers0.08/1k
The MODERATE tier is computed from OPTUM BANK, INC.'s overall complaint rate across all eight CFPB-tracked product categories.
MONEY TRANSFERS · CFPB COMPLAINT RATE
OPTUM BANK, INC. Money Transfers
CFPB complaint rate for OPTUM BANK, INC.'s money transfers products, normalized per 1,000 estimated customers using FDIC deposit data.
0.08
per 1,000 customers
LOW RISK
-0.08
vs Money Transfers avg
75%
Worse than
127
Total complaints
99%
Timely response
How OPTUM BANK, INC. compares — Money Transfers
1.92/1k
1.92/1k
1.12/1k
0.50/1k
0.33/1k
0.08/1k
About OPTUM BANK, INC.'s money transfers complaints
OPTUM BANK, INC. has a normalized CFPB money transfers complaint rate of 0.08 per 1,000 customers, rated LOW RISK.
The money transfers category average is 0.16 per 1,000 customers. OPTUM BANK, INC. is 0.08 points below average. Read our methodology →
Other categories for OPTUM BANK, INC.