LOW RISK
↑ Worsening vs 2024 (overall)
Overall0.52/1k·MODERATE
Credit Cards0.03/1k
The MODERATE tier is computed from OPTUM BANK, INC.'s overall complaint rate across all eight CFPB-tracked product categories.
CREDIT CARDS · CFPB COMPLAINT RATE
OPTUM BANK, INC. Credit Cards
CFPB complaint rate for OPTUM BANK, INC.'s credit cards products, normalized per 1,000 estimated customers using FDIC deposit data.
0.03
per 1,000 estimated customers
LOW RISK
-0.33
vs Credit Cards avg
43%
Worse than
42
Total complaints
100%
Timely response
How OPTUM BANK, INC. compares — Credit Cards
4.78/1k
4.20/1k
1.89/1k
1.16/1k
0.76/1k
0.03/1k
About OPTUM BANK, INC.'s credit cards complaints
OPTUM BANK, INC. has a normalized CFPB credit cards complaint rate of 0.03 per 1,000 estimated customers, rated LOW RISK.
The credit cards category average is 0.36 per 1,000 estimated customers. OPTUM BANK, INC. is 0.33 points below average. Read our methodology →
Other categories for OPTUM BANK, INC.