LOW RISK
↑ +13% vs 2024 (overall)
PERSONAL LOANS · CFPB COMPLAINT RATE
OPTUM BANK, INC. Personal Loans
CFPB complaint rate for OPTUM BANK, INC.'s personal loans products, normalized per 1,000 estimated customers using FDIC deposit data.
0.01
per 1,000 customers
LOW RISK
-0.02
vs Personal Loans avg
38%
Worse than
17
Total complaints
94%
Timely response
How OPTUM BANK, INC. compares — Personal Loans
0.21/1k
0.15/1k
0.06/1k
0.03/1k
0.03/1k
0.01/1k
About OPTUM BANK, INC.'s personal loans complaints
OPTUM BANK, INC. has a normalized CFPB personal loans complaint rate of 0.01 per 1,000 customers, rated LOW RISK.
The personal loans category average is 0.03 per 1,000 customers. OPTUM BANK, INC. is 0.02 points below average. Read our methodology →
Other categories for OPTUM BANK, INC.