HIGH RISK
↑ +19% vs 2024 (overall)
Overall2.65/1k·HIGH RISK
Money Transfers1.12/1k
The HIGH RISK tier is computed from AMERICAN EXPRESS COMPANY's overall complaint rate across all eight CFPB-tracked product categories.
MONEY TRANSFERS · CFPB COMPLAINT RATE
AMERICAN EXPRESS COMPANY Money Transfers
CFPB complaint rate for AMERICAN EXPRESS COMPANY's money transfers products, normalized per 1,000 estimated customers using FDIC deposit data.
1.12
per 1,000 customers
HIGH RISK
+0.96
vs Money Transfers avg
94%
Worse than
18,716
Total complaints
100%
Timely response
How AMERICAN EXPRESS COMPANY compares — Money Transfers
1.92/1k
1.92/1k
1.12/1k
0.50/1k
0.33/1k
0.18/1k
About AMERICAN EXPRESS COMPANY's money transfers complaints
AMERICAN EXPRESS COMPANY has a normalized CFPB money transfers complaint rate of 1.12 per 1,000 customers, rated HIGH RISK.
The money transfers category average is 0.16 per 1,000 customers. AMERICAN EXPRESS COMPANY is 0.96 points above average. Read our methodology →
Other categories for AMERICAN EXPRESS COMPANY