LOW RISK
↑ +34% vs 2024 (overall)
Overall6.86/1k·OUTLIER
Personal Loans0.21/1k
The OUTLIER tier is computed from SYNCHRONY FINANCIAL's overall complaint rate across all eight CFPB-tracked product categories.
PERSONAL LOANS · CFPB COMPLAINT RATE
SYNCHRONY FINANCIAL Personal Loans
CFPB complaint rate for SYNCHRONY FINANCIAL's personal loans products, normalized per 1,000 estimated customers using FDIC deposit data.
0.21
per 1,000 customers
LOW RISK
+0.19
vs Personal Loans avg
97%
Worse than
1,767
Total complaints
100%
Timely response
How SYNCHRONY FINANCIAL compares — Personal Loans
0.21/1k
0.15/1k
0.06/1k
0.04/1k
0.04/1k
0.03/1k
About SYNCHRONY FINANCIAL's personal loans complaints
SYNCHRONY FINANCIAL has a normalized CFPB personal loans complaint rate of 0.21 per 1,000 customers, rated LOW RISK.
The personal loans category average is 0.02 per 1,000 customers. SYNCHRONY FINANCIAL is 0.19 points above average. Read our methodology →
Other categories for SYNCHRONY FINANCIAL