LOW RISK
+19% vs 2024 (overall)
Overall2.65/1k·HIGH RISK
Checking & Savings0.11/1k

The HIGH RISK tier is computed from AMERICAN EXPRESS COMPANY's overall complaint rate across all eight CFPB-tracked product categories.

CHECKING & SAVINGS · CFPB COMPLAINT RATE

AMERICAN EXPRESS COMPANY Checking & Savings

CFPB complaint rate for AMERICAN EXPRESS COMPANY's checking & savings products, normalized per 1,000 estimated customers using FDIC deposit data.

0.11

per 1,000 customers

LOW RISK

-0.01

vs Checking & Savings avg

53%

Worse than

1,840

Total complaints

99%

Timely response

How to switch to AMERICAN EXPRESS COMPANY

One of the lower complaint rates in this category

How AMERICAN EXPRESS COMPANY compares — Checking & Savings

About AMERICAN EXPRESS COMPANY's checking & savings complaints

AMERICAN EXPRESS COMPANY has a normalized CFPB checking & savings complaint rate of 0.11 per 1,000 customers, rated LOW RISK.

The checking & savings category average is 0.12 per 1,000 customers. AMERICAN EXPRESS COMPANY is 0.01 points below average. Read our methodology →

Other categories for AMERICAN EXPRESS COMPANY

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