LOW RISK
↑ +35% vs 2024 (overall)
Overall0.76/1k·MODERATE
Money Transfers0.18/1k
The MODERATE tier is computed from CITIBANK, N.A.'s overall complaint rate across all eight CFPB-tracked product categories.
MONEY TRANSFERS · CFPB COMPLAINT RATE
CITIBANK, N.A. Money Transfers
CFPB complaint rate for CITIBANK, N.A.'s money transfers products, normalized per 1,000 estimated customers using FDIC deposit data.
0.18
per 1,000 customers
LOW RISK
+0.02
vs Money Transfers avg
88%
Worse than
26,115
Total complaints
100%
Timely response
How CITIBANK, N.A. compares — Money Transfers
1.92/1k
1.92/1k
1.12/1k
0.50/1k
0.33/1k
0.18/1k
About CITIBANK, N.A.'s money transfers complaints
CITIBANK, N.A. has a normalized CFPB money transfers complaint rate of 0.18 per 1,000 customers, rated LOW RISK.
The money transfers category average is 0.16 per 1,000 customers. CITIBANK, N.A. is 0.02 points above average. Read our methodology →
Other categories for CITIBANK, N.A.