The MODERATE tier is computed from BANK OF AMERICA, NATIONAL ASSOCIATION's overall complaint rate across all eight CFPB-tracked product categories.
BANK OF AMERICA, NATIONAL ASSOCIATION Checking & Savings
CFPB complaint rate for BANK OF AMERICA, NATIONAL ASSOCIATION's checking & savings products, normalized per 1,000 estimated customers using FDIC deposit data.
0.20
per 1,000 customers
+0.08
vs Checking & Savings avg
75%
Worse than
42,439
Total complaints
98%
Timely response
How BANK OF AMERICA, NATIONAL ASSOCIATION compares — Checking & Savings
About BANK OF AMERICA, NATIONAL ASSOCIATION's checking & savings complaints
BANK OF AMERICA, NATIONAL ASSOCIATION has a normalized CFPB checking & savings complaint rate of 0.20 per 1,000 customers, rated LOW RISK.
The checking & savings category average is 0.12 per 1,000 customers. BANK OF AMERICA, NATIONAL ASSOCIATION is 0.08 points above average. Read our methodology →
Other categories for BANK OF AMERICA, NATIONAL ASSOCIATION