The MODERATE tier is computed from BANK OF AMERICA, NATIONAL ASSOCIATION's overall complaint rate across all eight CFPB-tracked product categories.
BANK OF AMERICA, NATIONAL ASSOCIATION Credit Cards
CFPB complaint rate for BANK OF AMERICA, NATIONAL ASSOCIATION's credit cards products, normalized per 1,000 estimated customers using FDIC deposit data.
0.17
per 1,000 customers
-0.19
vs Credit Cards avg
76%
Worse than
35,460
Total complaints
97%
Timely response
How BANK OF AMERICA, NATIONAL ASSOCIATION compares — Credit Cards
About BANK OF AMERICA, NATIONAL ASSOCIATION's credit cards complaints
BANK OF AMERICA, NATIONAL ASSOCIATION has a normalized CFPB credit cards complaint rate of 0.17 per 1,000 customers, rated LOW RISK.
The credit cards category average is 0.36 per 1,000 customers. BANK OF AMERICA, NATIONAL ASSOCIATION is 0.19 points below average. Read our methodology →
Other categories for BANK OF AMERICA, NATIONAL ASSOCIATION