The MODERATE tier is computed from BANK OF AMERICA, NATIONAL ASSOCIATION's overall complaint rate across all eight CFPB-tracked product categories.
BANK OF AMERICA, NATIONAL ASSOCIATION Personal Loans
CFPB complaint rate for BANK OF AMERICA, NATIONAL ASSOCIATION's personal loans products, normalized per 1,000 estimated customers using FDIC deposit data.
0.01
per 1,000 customers
-0.02
vs Personal Loans avg
22%
Worse than
1,092
Total complaints
98%
Timely response
How BANK OF AMERICA, NATIONAL ASSOCIATION compares — Personal Loans
About BANK OF AMERICA, NATIONAL ASSOCIATION's personal loans complaints
BANK OF AMERICA, NATIONAL ASSOCIATION has a normalized CFPB personal loans complaint rate of 0.01 per 1,000 customers, rated LOW RISK.
The personal loans category average is 0.02 per 1,000 customers. BANK OF AMERICA, NATIONAL ASSOCIATION is 0.02 points below average. Read our methodology →
Other categories for BANK OF AMERICA, NATIONAL ASSOCIATION