⚠ Active Regulatory Enforcement Order

BANK OF AMERICA, NATIONAL ASSOCIATION is currently subject to active OCC or Federal Reserve enforcement actions. See full details →

LOW RISK
+34% vs 2024 (overall)
DEBT COLLECTION · CFPB COMPLAINT RATE

BANK OF AMERICA, NATIONAL ASSOCIATION Debt Collection

CFPB complaint rate for BANK OF AMERICA, NATIONAL ASSOCIATION's debt collection products, normalized per 1,000 estimated customers using FDIC deposit data.

0.03

per 1,000 customers

LOW RISK

-0.17

vs Debt Collection avg

36%

Worse than

6,883

Total complaints

97%

Timely response

How to switch to BANK OF AMERICA, NATIONAL ASSOCIATION

One of the lower complaint rates in this category

How BANK OF AMERICA, NATIONAL ASSOCIATION compares — Debt Collection

About BANK OF AMERICA, NATIONAL ASSOCIATION's debt collection complaints

BANK OF AMERICA, NATIONAL ASSOCIATION has a normalized CFPB debt collection complaint rate of 0.03 per 1,000 customers, rated LOW RISK.

The debt collection category average is 0.21 per 1,000 customers. BANK OF AMERICA, NATIONAL ASSOCIATION is 0.17 points below average. Read our methodology →

Other categories for BANK OF AMERICA, NATIONAL ASSOCIATION

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