The MODERATE tier is computed from BANK OF AMERICA, NATIONAL ASSOCIATION's overall complaint rate across all eight CFPB-tracked product categories.
BANK OF AMERICA, NATIONAL ASSOCIATION Debt Collection
CFPB complaint rate for BANK OF AMERICA, NATIONAL ASSOCIATION's debt collection products, normalized per 1,000 estimated customers using FDIC deposit data.
0.03
per 1,000 customers
-0.14
vs Debt Collection avg
33%
Worse than
7,301
Total complaints
97%
Timely response
How BANK OF AMERICA, NATIONAL ASSOCIATION compares — Debt Collection
About BANK OF AMERICA, NATIONAL ASSOCIATION's debt collection complaints
BANK OF AMERICA, NATIONAL ASSOCIATION has a normalized CFPB debt collection complaint rate of 0.03 per 1,000 customers, rated LOW RISK.
The debt collection category average is 0.17 per 1,000 customers. BANK OF AMERICA, NATIONAL ASSOCIATION is 0.14 points below average. Read our methodology →
Other categories for BANK OF AMERICA, NATIONAL ASSOCIATION