The HIGH RISK tier is computed from CAPITAL ONE FINANCIAL CORPORATION's overall complaint rate across all eight CFPB-tracked product categories.
CAPITAL ONE FINANCIAL CORPORATION Mortgage
CFPB complaint rate for CAPITAL ONE FINANCIAL CORPORATION's mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.
0.02
per 1,000 customers
-0.09
vs Mortgage avg
31%
Worse than
1,237
Total complaints
100%
Timely response
How CAPITAL ONE FINANCIAL CORPORATION compares — Mortgage
About CAPITAL ONE FINANCIAL CORPORATION's mortgage complaints
CAPITAL ONE FINANCIAL CORPORATION has a normalized CFPB mortgage complaint rate of 0.02 per 1,000 customers, rated LOW RISK.
The mortgage category average is 0.12 per 1,000 customers. CAPITAL ONE FINANCIAL CORPORATION is 0.09 points below average. Read our methodology →
Other categories for CAPITAL ONE FINANCIAL CORPORATION