⚠ Active Regulatory Enforcement Order

CAPITAL ONE FINANCIAL CORPORATION is currently subject to active OCC or Federal Reserve enforcement actions. See full details →

LOW RISK
↑ +66% vs 2024 (overall)
MORTGAGE · CFPB COMPLAINT RATE

CAPITAL ONE FINANCIAL CORPORATION Mortgage

CFPB complaint rate for CAPITAL ONE FINANCIAL CORPORATION's mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.

0.02

per 1,000 customers

LOW RISK

-0.10

vs Mortgage avg

34%

Worse than

1,244

Total complaints

100%

Timely response

How to switch to CAPITAL ONE FINANCIAL CORPORATION →

One of the lower complaint rates in this category

How CAPITAL ONE FINANCIAL CORPORATION compares — Mortgage

About CAPITAL ONE FINANCIAL CORPORATION's mortgage complaints

CAPITAL ONE FINANCIAL CORPORATION has a normalized CFPB mortgage complaint rate of 0.02 per 1,000 customers, rated LOW RISK.

The mortgage category average is 0.12 per 1,000 customers. CAPITAL ONE FINANCIAL CORPORATION is 0.10 points below average. Read our methodology →

Other categories for CAPITAL ONE FINANCIAL CORPORATION

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