The HIGH RISK tier is computed from CAPITAL ONE FINANCIAL CORPORATION's overall complaint rate across all eight CFPB-tracked product categories.
CAPITAL ONE FINANCIAL CORPORATION Checking & Savings
CFPB complaint rate for CAPITAL ONE FINANCIAL CORPORATION's checking & savings products, normalized per 1,000 estimated customers using FDIC deposit data.
0.37
per 1,000 customers
+0.25
vs Checking & Savings avg
96%
Worse than
18,864
Total complaints
100%
Timely response
How CAPITAL ONE FINANCIAL CORPORATION compares — Checking & Savings
About CAPITAL ONE FINANCIAL CORPORATION's checking & savings complaints
CAPITAL ONE FINANCIAL CORPORATION has a normalized CFPB checking & savings complaint rate of 0.37 per 1,000 customers, rated LOW RISK.
The checking & savings category average is 0.12 per 1,000 customers. CAPITAL ONE FINANCIAL CORPORATION is 0.25 points above average. Read our methodology →
Other categories for CAPITAL ONE FINANCIAL CORPORATION