LOW RISK
↑ +66% vs 2024 (overall)
Overall2.07/1k·HIGH RISK
Personal Loans0.03/1k

The HIGH RISK tier is computed from CAPITAL ONE FINANCIAL CORPORATION's overall complaint rate across all eight CFPB-tracked product categories.

PERSONAL LOANS · CFPB COMPLAINT RATE

CAPITAL ONE FINANCIAL CORPORATION Personal Loans

CFPB complaint rate for CAPITAL ONE FINANCIAL CORPORATION's personal loans products, normalized per 1,000 estimated customers using FDIC deposit data.

0.03

per 1,000 customers

LOW RISK

+0.00

vs Personal Loans avg

81%

Worse than

1,456

Total complaints

100%

Timely response

How to switch to CAPITAL ONE FINANCIAL CORPORATION →

One of the lower complaint rates in this category

How CAPITAL ONE FINANCIAL CORPORATION compares — Personal Loans

About CAPITAL ONE FINANCIAL CORPORATION's personal loans complaints

CAPITAL ONE FINANCIAL CORPORATION has a normalized CFPB personal loans complaint rate of 0.03 per 1,000 customers, rated LOW RISK.

The personal loans category average is 0.02 per 1,000 customers. CAPITAL ONE FINANCIAL CORPORATION is 0.00 points above average. Read our methodology →

Other categories for CAPITAL ONE FINANCIAL CORPORATION

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