The HIGH RISK tier is computed from CAPITAL ONE FINANCIAL CORPORATION's overall complaint rate across all eight CFPB-tracked product categories.
CAPITAL ONE FINANCIAL CORPORATION Credit Cards
CFPB complaint rate for CAPITAL ONE FINANCIAL CORPORATION's credit cards products, normalized per 1,000 estimated customers using FDIC deposit data.
1.16
per 1,000 customers
+0.80
vs Credit Cards avg
90%
Worse than
58,645
Total complaints
100%
Timely response
How CAPITAL ONE FINANCIAL CORPORATION compares — Credit Cards
About CAPITAL ONE FINANCIAL CORPORATION's credit cards complaints
CAPITAL ONE FINANCIAL CORPORATION has a normalized CFPB credit cards complaint rate of 1.16 per 1,000 customers, rated HIGH RISK.
The credit cards category average is 0.36 per 1,000 customers. CAPITAL ONE FINANCIAL CORPORATION is 0.80 points above average. Read our methodology →
Other categories for CAPITAL ONE FINANCIAL CORPORATION