The HIGH RISK tier is computed from CAPITAL ONE FINANCIAL CORPORATION's overall complaint rate across all eight CFPB-tracked product categories.
CAPITAL ONE FINANCIAL CORPORATION Debt Collection
CFPB complaint rate for CAPITAL ONE FINANCIAL CORPORATION's debt collection products, normalized per 1,000 estimated customers using FDIC deposit data.
0.32
per 1,000 customers
+0.15
vs Debt Collection avg
86%
Worse than
16,355
Total complaints
100%
Timely response
How CAPITAL ONE FINANCIAL CORPORATION compares — Debt Collection
About CAPITAL ONE FINANCIAL CORPORATION's debt collection complaints
CAPITAL ONE FINANCIAL CORPORATION has a normalized CFPB debt collection complaint rate of 0.32 per 1,000 customers, rated LOW RISK.
The debt collection category average is 0.17 per 1,000 customers. CAPITAL ONE FINANCIAL CORPORATION is 0.15 points above average. Read our methodology →
Other categories for CAPITAL ONE FINANCIAL CORPORATION