⚠ Active Regulatory Enforcement Order

CAPITAL ONE FINANCIAL CORPORATION is currently subject to active OCC or Federal Reserve enforcement actions. See full details →

LOW RISK

↑ +66% vs 2024 (overall)

DEBT COLLECTION · CFPB COMPLAINT RATE

CAPITAL ONE FINANCIAL CORPORATION Debt Collection

CFPB complaint rate for CAPITAL ONE FINANCIAL CORPORATION's debt collection products, normalized per 1,000 estimated customers using FDIC deposit data.

0.31

per 1,000 customers

LOW RISK

+0.11

vs Debt Collection avg

79%

Worse than

15,697

Total complaints

100%

Timely response

How to switch to CAPITAL ONE FINANCIAL CORPORATION →

One of the lower complaint rates in this category

How CAPITAL ONE FINANCIAL CORPORATION compares — Debt Collection

SYNCHRONY FINANCIAL

1.40/1k

BARCLAYS BANK DELAWARE

0.64/1k

CAPITAL ONE FINANCIAL CORPORATION

0.31/1k

ALLY FINANCIAL INC.

0.15/1k

FIRST NATIONAL BANK OF OMAHA

0.12/1k

WELLS FARGO & COMPANY

0.05/1k

About CAPITAL ONE FINANCIAL CORPORATION's debt collection complaints

CAPITAL ONE FINANCIAL CORPORATION has a normalized CFPB debt collection complaint rate of 0.31 per 1,000 customers, rated LOW RISK.

The debt collection category average is 0.21 per 1,000 customers. CAPITAL ONE FINANCIAL CORPORATION is 0.11 points above average. Read our methodology →

Other categories for CAPITAL ONE FINANCIAL CORPORATION

Credit Cards Mortgage Checking & Savings Personal Loans Student Loans Auto Loans Money Transfers Debt Collection

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