LOW RISK
↑ Worsening vs 2024 (overall)
Overall0.32/1k·LOW RISK
Credit Cards0.19/1k
The LOW RISK tier is computed from GOLDMAN SACHS BANK USA's overall complaint rate across all eight CFPB-tracked product categories.
CREDIT CARDS · CFPB COMPLAINT RATE
GOLDMAN SACHS BANK USA Credit Cards
CFPB complaint rate for GOLDMAN SACHS BANK USA's credit cards products, normalized per 1,000 estimated customers using FDIC deposit data.
0.19
per 1,000 estimated customers
LOW RISK
-0.17
vs Credit Cards avg
79%
Worse than
8,408
Total complaints
100%
Timely response
How GOLDMAN SACHS BANK USA compares — Credit Cards
4.78/1k
4.20/1k
1.89/1k
1.16/1k
0.76/1k
0.19/1k
About GOLDMAN SACHS BANK USA's credit cards complaints
GOLDMAN SACHS BANK USA has a normalized CFPB credit cards complaint rate of 0.19 per 1,000 estimated customers, rated LOW RISK.
The credit cards category average is 0.36 per 1,000 estimated customers. GOLDMAN SACHS BANK USA is 0.17 points below average. Read our methodology →
Other categories for GOLDMAN SACHS BANK USA