OUTLIER
↑ +34% vs 2024 (overall)
Overall6.86/1k·OUTLIER
Credit Cards4.78/1k
The OUTLIER tier is computed from SYNCHRONY FINANCIAL's overall complaint rate across all eight CFPB-tracked product categories.
CREDIT CARDS · CFPB COMPLAINT RATE
SYNCHRONY FINANCIAL Credit Cards
CFPB complaint rate for SYNCHRONY FINANCIAL's credit cards products, normalized per 1,000 estimated customers using FDIC deposit data.
4.78
per 1,000 customers
OUTLIER
+4.42
vs Credit Cards avg
98%
Worse than
39,854
Total complaints
100%
Timely response
How SYNCHRONY FINANCIAL compares — Credit Cards
4.78/1k
4.20/1k
1.89/1k
1.16/1k
0.76/1k
0.42/1k
About SYNCHRONY FINANCIAL's credit cards complaints
SYNCHRONY FINANCIAL has a normalized CFPB credit cards complaint rate of 4.78 per 1,000 customers, rated OUTLIER.
The credit cards category average is 0.36 per 1,000 customers. SYNCHRONY FINANCIAL is 4.42 points above average. Read our methodology →
Other categories for SYNCHRONY FINANCIAL