LOW RISK
Worsening vs 2024 (overall)
Overall0.32/1k·LOW RISK
Personal Loans0.01/1k

The LOW RISK tier is computed from GOLDMAN SACHS BANK USA's overall complaint rate across all eight CFPB-tracked product categories.

PERSONAL LOANS · CFPB COMPLAINT RATE

GOLDMAN SACHS BANK USA Personal Loans

CFPB complaint rate for GOLDMAN SACHS BANK USA's personal loans products, normalized per 1,000 estimated customers using FDIC deposit data.

0.01

per 1,000 estimated customers

LOW RISK

-0.02

vs Personal Loans avg

24%

Worse than

250

Total complaints

97%

Timely response

How to switch to GOLDMAN SACHS BANK USA

One of the lower complaint rates in this category

How GOLDMAN SACHS BANK USA compares — Personal Loans

About GOLDMAN SACHS BANK USA's personal loans complaints

GOLDMAN SACHS BANK USA has a normalized CFPB personal loans complaint rate of 0.01 per 1,000 estimated customers, rated LOW RISK.

The personal loans category average is 0.02 per 1,000 estimated customers. GOLDMAN SACHS BANK USA is 0.02 points below average. Read our methodology →

Other categories for GOLDMAN SACHS BANK USA

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