LOW RISK
Worsening vs 2024 (overall)
Overall0.32/1k·LOW RISK
Debt Collection0.04/1k

The LOW RISK tier is computed from GOLDMAN SACHS BANK USA's overall complaint rate across all eight CFPB-tracked product categories.

DEBT COLLECTION · CFPB COMPLAINT RATE

GOLDMAN SACHS BANK USA Debt Collection

CFPB complaint rate for GOLDMAN SACHS BANK USA's debt collection products, normalized per 1,000 estimated customers using FDIC deposit data.

0.04

per 1,000 estimated customers

LOW RISK

-0.14

vs Debt Collection avg

52%

Worse than

1,659

Total complaints

100%

Timely response

How to switch to GOLDMAN SACHS BANK USA

One of the lower complaint rates in this category

How GOLDMAN SACHS BANK USA compares — Debt Collection

About GOLDMAN SACHS BANK USA's debt collection complaints

GOLDMAN SACHS BANK USA has a normalized CFPB debt collection complaint rate of 0.04 per 1,000 estimated customers, rated LOW RISK.

The debt collection category average is 0.17 per 1,000 estimated customers. GOLDMAN SACHS BANK USA is 0.14 points below average. Read our methodology →

Other categories for GOLDMAN SACHS BANK USA

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