The MODERATE tier is computed from CITIZENS FINANCIAL GROUP, INC.'s overall complaint rate across all eight CFPB-tracked product categories.
CITIZENS FINANCIAL GROUP, INC. Checking & Savings
CFPB complaint rate for CITIZENS FINANCIAL GROUP, INC.'s checking & savings products, normalized per 1,000 estimated customers using FDIC deposit data.
0.33
per 1,000 customers
+0.21
vs Checking & Savings avg
95%
Worse than
6,239
Total complaints
100%
Timely response
How CITIZENS FINANCIAL GROUP, INC. compares — Checking & Savings
About CITIZENS FINANCIAL GROUP, INC.'s checking & savings complaints
CITIZENS FINANCIAL GROUP, INC. has a normalized CFPB checking & savings complaint rate of 0.33 per 1,000 customers, rated LOW RISK.
The checking & savings category average is 0.12 per 1,000 customers. CITIZENS FINANCIAL GROUP, INC. is 0.21 points above average. Read our methodology →
Other categories for CITIZENS FINANCIAL GROUP, INC.