LOW RISK
↑ +34% vs 2024 (overall)
Overall6.86/1k·OUTLIER
Mortgage0.03/1k
The OUTLIER tier is computed from SYNCHRONY FINANCIAL's overall complaint rate across all eight CFPB-tracked product categories.
MORTGAGE · CFPB COMPLAINT RATE
SYNCHRONY FINANCIAL Mortgage
CFPB complaint rate for SYNCHRONY FINANCIAL's mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.
0.03
per 1,000 customers
LOW RISK
-0.09
vs Mortgage avg
35%
Worse than
224
Total complaints
93%
Timely response
How SYNCHRONY FINANCIAL compares — Mortgage
1.66/1k
0.47/1k
0.34/1k
0.33/1k
0.23/1k
0.03/1k
About SYNCHRONY FINANCIAL's mortgage complaints
SYNCHRONY FINANCIAL has a normalized CFPB mortgage complaint rate of 0.03 per 1,000 customers, rated LOW RISK.
The mortgage category average is 0.12 per 1,000 customers. SYNCHRONY FINANCIAL is 0.09 points below average. Read our methodology →
Other categories for SYNCHRONY FINANCIAL