HIGH RISK
↑ +34% vs 2024 (overall)
DEBT COLLECTION · CFPB COMPLAINT RATE
SYNCHRONY FINANCIAL Debt Collection
CFPB complaint rate for SYNCHRONY FINANCIAL's debt collection products, normalized per 1,000 estimated customers using FDIC deposit data.
1.40
per 1,000 customers
HIGH RISK
+1.19
vs Debt Collection avg
93%
Worse than
11,632
Total complaints
100%
Timely response
How SYNCHRONY FINANCIAL compares — Debt Collection
1.40/1k
0.64/1k
0.31/1k
0.15/1k
0.12/1k
0.05/1k
About SYNCHRONY FINANCIAL's debt collection complaints
SYNCHRONY FINANCIAL has a normalized CFPB debt collection complaint rate of 1.40 per 1,000 customers, rated HIGH RISK.
The debt collection category average is 0.21 per 1,000 customers. SYNCHRONY FINANCIAL is 1.19 points above average. Read our methodology →
Other categories for SYNCHRONY FINANCIAL