LOW RISK
↑ +34% vs 2024 (overall)
Overall6.86/1k·OUTLIER
Checking & Savings0.16/1k
The OUTLIER tier is computed from SYNCHRONY FINANCIAL's overall complaint rate across all eight CFPB-tracked product categories.
CHECKING & SAVINGS · CFPB COMPLAINT RATE
SYNCHRONY FINANCIAL Checking & Savings
CFPB complaint rate for SYNCHRONY FINANCIAL's checking & savings products, normalized per 1,000 estimated customers using FDIC deposit data.
0.16
per 1,000 customers
LOW RISK
+0.04
vs Checking & Savings avg
69%
Worse than
1,350
Total complaints
100%
Timely response
How SYNCHRONY FINANCIAL compares — Checking & Savings
0.41/1k
0.37/1k
0.33/1k
0.30/1k
0.30/1k
0.16/1k
About SYNCHRONY FINANCIAL's checking & savings complaints
SYNCHRONY FINANCIAL has a normalized CFPB checking & savings complaint rate of 0.16 per 1,000 customers, rated LOW RISK.
The checking & savings category average is 0.12 per 1,000 customers. SYNCHRONY FINANCIAL is 0.04 points above average. Read our methodology →
Other categories for SYNCHRONY FINANCIAL