The LOW RISK tier is computed from FIRST CITIZENS BANCSHARES, INC.'s overall complaint rate across all eight CFPB-tracked product categories.
FIRST CITIZENS BANCSHARES, INC. Checking & Savings
CFPB complaint rate for FIRST CITIZENS BANCSHARES, INC.'s checking & savings products, normalized per 1,000 estimated customers using FDIC deposit data.
0.05
per 1,000 customers
-0.07
vs Checking & Savings avg
29%
Worse than
797
Total complaints
100%
Timely response
How FIRST CITIZENS BANCSHARES, INC. compares — Checking & Savings
About FIRST CITIZENS BANCSHARES, INC.'s checking & savings complaints
FIRST CITIZENS BANCSHARES, INC. has a normalized CFPB checking & savings complaint rate of 0.05 per 1,000 customers, rated LOW RISK.
The checking & savings category average is 0.12 per 1,000 customers. FIRST CITIZENS BANCSHARES, INC. is 0.07 points below average. Read our methodology →
Other categories for FIRST CITIZENS BANCSHARES, INC.