LOW RISK
+31% vs 2024 (overall)
Overall0.09/1k·LOW RISK
Credit Cards0.00/1k

The LOW RISK tier is computed from FIRST CITIZENS BANCSHARES, INC.'s overall complaint rate across all eight CFPB-tracked product categories.

CREDIT CARDS · CFPB COMPLAINT RATE

FIRST CITIZENS BANCSHARES, INC. Credit Cards

CFPB complaint rate for FIRST CITIZENS BANCSHARES, INC.'s credit cards products, normalized per 1,000 estimated customers using FDIC deposit data.

0.00

per 1,000 customers

LOW RISK

-0.36

vs Credit Cards avg

17%

Worse than

60

Total complaints

100%

Timely response

How to switch to FIRST CITIZENS BANCSHARES, INC.

One of the lower complaint rates in this category

How FIRST CITIZENS BANCSHARES, INC. compares — Credit Cards

About FIRST CITIZENS BANCSHARES, INC.'s credit cards complaints

FIRST CITIZENS BANCSHARES, INC. has a normalized CFPB credit cards complaint rate of 0.00 per 1,000 customers, rated LOW RISK.

The credit cards category average is 0.36 per 1,000 customers. FIRST CITIZENS BANCSHARES, INC. is 0.36 points below average. Read our methodology →

Other categories for FIRST CITIZENS BANCSHARES, INC.

← Back to full FIRST CITIZENS BANCSHARES, INC. complaint rating