LOW RISK
+31% vs 2024 (overall)
Overall0.09/1k·LOW RISK
Personal Loans0.00/1k

The LOW RISK tier is computed from FIRST CITIZENS BANCSHARES, INC.'s overall complaint rate across all eight CFPB-tracked product categories.

PERSONAL LOANS · CFPB COMPLAINT RATE

FIRST CITIZENS BANCSHARES, INC. Personal Loans

CFPB complaint rate for FIRST CITIZENS BANCSHARES, INC.'s personal loans products, normalized per 1,000 estimated customers using FDIC deposit data.

0.00

per 1,000 customers

LOW RISK

-0.02

vs Personal Loans avg

5%

Worse than

31

Total complaints

100%

Timely response

How to switch to FIRST CITIZENS BANCSHARES, INC.

One of the lower complaint rates in this category

How FIRST CITIZENS BANCSHARES, INC. compares — Personal Loans

About FIRST CITIZENS BANCSHARES, INC.'s personal loans complaints

FIRST CITIZENS BANCSHARES, INC. has a normalized CFPB personal loans complaint rate of 0.00 per 1,000 customers, rated LOW RISK.

The personal loans category average is 0.02 per 1,000 customers. FIRST CITIZENS BANCSHARES, INC. is 0.02 points below average. Read our methodology →

Other categories for FIRST CITIZENS BANCSHARES, INC.

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