LOW RISK
2% vs 2024 (overall)
Overall0.83/1k·MODERATE
Auto Loans0.02/1k

The MODERATE tier is computed from CITIZENS FINANCIAL GROUP, INC.'s overall complaint rate across all eight CFPB-tracked product categories.

AUTO LOANS · CFPB COMPLAINT RATE

CITIZENS FINANCIAL GROUP, INC. Auto Loans

CFPB complaint rate for CITIZENS FINANCIAL GROUP, INC.'s auto loans products, normalized per 1,000 estimated customers using FDIC deposit data.

0.02

per 1,000 customers

LOW RISK

-0.00

vs Auto Loans avg

76%

Worse than

408

Total complaints

100%

Timely response

How to switch to CITIZENS FINANCIAL GROUP, INC.

One of the lower complaint rates in this category

How CITIZENS FINANCIAL GROUP, INC. compares — Auto Loans

About CITIZENS FINANCIAL GROUP, INC.'s auto loans complaints

CITIZENS FINANCIAL GROUP, INC. has a normalized CFPB auto loans complaint rate of 0.02 per 1,000 customers, rated LOW RISK.

The auto loans category average is 0.02 per 1,000 customers. CITIZENS FINANCIAL GROUP, INC. is 0.00 points below average. Read our methodology →

Other categories for CITIZENS FINANCIAL GROUP, INC.

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