LOW RISK
2% vs 2024 (overall)
Overall0.83/1k·MODERATE
Credit Cards0.06/1k

The MODERATE tier is computed from CITIZENS FINANCIAL GROUP, INC.'s overall complaint rate across all eight CFPB-tracked product categories.

CREDIT CARDS · CFPB COMPLAINT RATE

CITIZENS FINANCIAL GROUP, INC. Credit Cards

CFPB complaint rate for CITIZENS FINANCIAL GROUP, INC.'s credit cards products, normalized per 1,000 estimated customers using FDIC deposit data.

0.06

per 1,000 customers

LOW RISK

-0.30

vs Credit Cards avg

62%

Worse than

1,046

Total complaints

100%

Timely response

How to switch to CITIZENS FINANCIAL GROUP, INC.

One of the lower complaint rates in this category

How CITIZENS FINANCIAL GROUP, INC. compares — Credit Cards

About CITIZENS FINANCIAL GROUP, INC.'s credit cards complaints

CITIZENS FINANCIAL GROUP, INC. has a normalized CFPB credit cards complaint rate of 0.06 per 1,000 customers, rated LOW RISK.

The credit cards category average is 0.36 per 1,000 customers. CITIZENS FINANCIAL GROUP, INC. is 0.30 points below average. Read our methodology →

Other categories for CITIZENS FINANCIAL GROUP, INC.

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